Terms & Conditions
Terms and Conditions
Last updated: 1. 3. 2026
These Terms and Conditions govern the use of this website and the purchase of digital products from:
Provider: LacyBotanics, Tomaž Prezelj s.p.
Address: Ravne pri Cerknem 25B, 5282 Cerkno, Slovenia
Email: patterns@lacybotanics.com
By placing an order on this website, you agree to these Terms and Conditions.
1. Scope of Application
These Terms apply to all contracts concluded between the Provider and customers via this online store for the sale of digital products (e.g. e-books, templates, digital files, online materials).
2. Digital Products
The Provider sells digital content only. No physical goods are shipped.
All product descriptions are provided for informational purposes only and may be updated at any time.
3. Prices and Taxes
All prices are displayed in EUR.
Prices may include applicable taxes depending on the customer’s country of residence and legal requirements.
The final price, including any applicable taxes, is shown at checkout before payment is completed.
4. Order Process and Contract Conclusion
The purchase process consists of selecting a digital product, entering required customer information, and completing payment through the available payment methods.
A binding contract is concluded once payment has been successfully completed and the order confirmation email has been sent to the customer.
5. Payment Methods
Payments are processed through Shopify’s supported payment providers.
The Provider does not store full payment card details.
6. Delivery of Digital Content
After successful payment, the customer receives immediate access to the purchased digital content or a download link via email or directly on the website.
The customer is responsible for ensuring that their device and software support the digital format provided.
7. Right of Withdrawal (Digital Content)
By placing an order, the customer expressly agrees that the performance of the contract (delivery of digital content) begins immediately.
The customer acknowledges that by giving this consent, they lose their statutory right of withdrawal (14-day cancellation right) once the delivery of digital content has begun.
This provision is based on applicable consumer protection legislation, including Zakon o varstvu potrošnikov.
8. Defective Digital Content and Technical Issues
If the digital content is defective or cannot be accessed due to technical reasons attributable to the Provider, the customer is entitled to request:
correction of the defect, or
re-delivery of the digital content.
If the issue cannot be resolved within a reasonable time, the customer may request a refund.
The Provider is not responsible for issues caused by incompatible devices, software, or third-party services used by the customer.
9. Intellectual Property Rights
All digital products are protected by copyright and other intellectual property laws.
The purchase grants the customer a non-exclusive, non-transferable, personal license to use the digital content for personal or internal business use only (as specified in the product description).
The customer may not resell, distribute, share, or otherwise make the digital content available to third parties without prior written consent from the Provider.
10. Liability
The Provider is not liable for damages resulting from improper use of the digital content or from the customer’s failure to follow provided instructions.
Liability for intent and gross negligence remains unaffected.
Nothing in these Terms limits mandatory statutory rights of consumers.
11. Data Protection
The Provider processes personal data in accordance with applicable data protection laws and the Privacy Policy available on the website, in line with Splošna uredba o varstvu podatkov.
12. Alternative Dispute Resolution (ODR)
The Provider does not recognize any consumer dispute resolution body as competent for the resolution of consumer disputes.
Consumers may submit complaints via the Online Dispute Resolution platform provided by the Evropska komisija.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Slovenia.
Mandatory consumer protection laws of the customer’s country of residence remain unaffected.
14. Final Provisions
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The Provider reserves the right to amend these Terms at any time. The version applicable at the time of purchase shall apply.